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Q:
Does HTD sell tools that are not in
the catalog?
A: YES, we will make OR source
your special tool for you.
Q: If I don't
have an account with you can I buy directly?
A: YES, you can buy directly.
You will need to prove that you are a distributor to qualify
for the discount.
Q: Feeds &
speeds?
A: Call us with your application,
we can help.
Q: Can you cross-reference
other mfg’s tools?
A: Of course. We stock over 10,000
standard items, odds are we have your drill.
Q: Can I pay
by credit card?
A: YES, you can now order and
buy online. Or, call one of our service representatives
to take your order.
Q: Does HTD re-sharpen
tools?
A: We do. Send us your dull tools
and we will quote the re-sharpening before we begin the
job (we do this because we cannot accurately quote without
seeing how damaged they are). Drills smaller than 1/8”
are not re-sharpenable.
Q: Are all of
the tools you sell made in the USA?
A: Unfortunately, no. Some
drills simply are no longer made in the USA. We do however
only get the best available drill. We stand behind all
tools we sell, if your customer is not satisfied we will
accept it back. We manufacture from scratch or modify
other tools right here in Warren, MI, USA.
Q: Do you have
a web site?
A: Yes, we are very proud of our
brand-new web site (HAYDENDRILLS.com), check it out!
Q: Do you have
coolant-through carbide?
A: We do! We hold a method of
manufacture patent on producing these tools. We can make
END MILLS, THREAD MILLS, TAPS, DRILLS, and GUN DRILLS
all with our new patent. Ask us about your application.
Q: Does HTD have
minimum order?
A: YES, we have a $50.00 net minimum
order. For orders less than $50 we will apply a $10.00
fee.
Q: How late can
I place my order and still have it ship today?
A: 3:30pm is our cutoff. If it
is important we recommend you call the order in to be
sure we received it. |
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We Accept, |
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